Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support personnel are likely to take longer to recognize a penetration and are least able to organize a rapid and forceful response. The more lateral progress ransomware can manage within a victim's network, the more time it will require to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Tulsa metro area to identify and isolate breached servers and endpoints and protect clean resources from being compromised.
If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Tulsa
Modern strains of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any available system restores. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement fee in exchange for the decryption tools needed to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an extra payment for not posting this information or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can pose a major issue according to the sensitivity of the stolen data.
The restoration work after a ransomware penetration involves a number of crucial phases, most of which can be performed concurrently if the recovery workgroup has enough members with the necessary experience.
- Quarantine: This time-critical first step requires arresting the lateral spread of the attack across your network. The more time a ransomware assault is allowed to run unchecked, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Containment activities include cutting off affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the network to a minimal useful degree of capability with the shortest possible delay. This effort is usually the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also demands the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and safe endpoint access management. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to organize the multi-faceted recovery process. Progent understands the importance of working quickly, continuously, and in concert with a client's managers and IT group to prioritize tasks and to put critical resources on line again as quickly as possible.
- Data restoration: The work necessary to recover data impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware assaults can destroy key databases which, if not carefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on Active Directory, and many financial and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to find undamaged data. For example, non-encrypted OST files may exist on staff PCs and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators.
- Implementing advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the identical AV technology deployed by many of the world's largest corporations including Walmart, Citi, and NASDAQ. By delivering real-time malware blocking, identification, containment, restoration and forensics in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Services include establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the victim and the insurance provider; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption utility; debugging decryption problems; building a clean environment; mapping and connecting datastores to reflect exactly their pre-encryption state; and restoring machines and services.
- Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress throughout the network from start to finish. This audit trail of the way a ransomware assault progressed within the network helps your IT staff to evaluate the damage and highlights vulnerabilities in policies or processes that need to be rectified to prevent future break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensics is usually given a top priority by the insurance provider. Since forensics can be time consuming, it is critical that other key activities like operational resumption are executed concurrently. Progent has a large team of IT and data security professionals with the skills needed to perform activities for containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for over 20 years and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to salvage and integrate the surviving pieces of your IT environment following a ransomware intrusion and rebuild them quickly into an operational network. Progent has collaborated with top insurance providers like Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting in Tulsa
For ransomware recovery consulting services in the Tulsa area, phone Progent at 800-462-8800 or go to Contact Progent.