In addition to offering fast access to guidance from high-level network consultants and subject matter experts (SMEs) to assist Tukwila, Washington organizations with specific technical issues or strategic projects, Progent can provide short-term staff augmentation to deal with more generalized assistance such as PC help, network management, and Help Desk call center services. On-demand staffing can help organizations to respond to anticipated or surprise increases in demand for IT personnel, which may result from scenarios such as mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Temporary staffing can also cover gaps left by the loss of in-house staff members because of scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services offer organizations the versatility to respond to surges in requirements for network services without being saddled with the costs and delays associated with vetting and recruiting appropriate IT personnel and without the risk of increasing your in-house head count.

Key aspects of Progent's temporary supplemental staffing services include:

  • Fast access to proven network pros
  • Easy initiation, cessation, and resumption of services
  • Seamless augmentation of your in-house network support team
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
  • Strong working relationship with a world-class, full-spectrum source for network expertise
Progent's Co-managed Help Desk Service
Progent's shared Help Desk service is a specialized flexible staff expansion alternative that enables IT organizations to share the work of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive pool of IT support experts. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Call Center program is a joint service alternative based on by the leading shared PSA tool for streamlining, service requests, generating tickets, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT services for organizations throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Tukwila, Washington Companies
Progent's veteran roster of certified consultants can provide Tukwila, Washington companies a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staff Augmentation for Tukwila, Washington Organizations
To learn more about Progent's temporary staff augmentation services for Tukwila, Washington companies, call 800-993-9400 or visit Contact Progent.