Enlarging your at-home workforce can have a significant effect on IT architecture, security, and company culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Tukwila company to select the appropriate tools and follow leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Tukwila, Washington organizations to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Teleworkers
A broad selection of video conferencing platforms from leading vendors enable online discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent can help your organization to maintain your current voice/video conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business client software to support your remote employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist your business to tune your network architecture to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Tukwila, Washington company, call 1-800-993-9400 or visit Contact Progent.

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