Enlarging your at-home workforce may have a major impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Toledo organization to select the right tools and follow leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns top value. Progent offers support services ranging from on demand guidance for helping you over occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Toledo, Ohio companies to succeed with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing platforms from major vendors support online discussions, video conferencing, chat, and screen sharing for both onsite users and telecommuters. Many companies use a mix of conferencing products to accommodate their various partners and clients. Progent can help you to maintain your existing conferencing environment and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist you to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Toledo, Ohio organization, call 1-800-993-9400 or visit Contact Progent.

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