Expanding your at-home workforce can have a major effect on network infrastructure, security, and company processes. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Thousand Oaks company to select the right tools and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide support services ranging from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Thousand Oaks, California businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Teleworkers
Extending the corporate phone environment to accommodate teleworkers is critical to supporting an effective at-home workforce. A broad range of cloud-based VoIP platforms are used by SMBs to support remote users. Many larger organizations rely on Cisco's current or legacy products for IP voice management. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that provides the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used across the network. Unified Communications Manager supports other combined media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, see Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and deliver as-needed deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Thousand Oaks, California organization, call 1-800-993-9400 or refer to Contact Progent.