Expanding your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Thousand Oaks organization to select the right tools and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Thousand Oaks, California organizations to succeed with any facet of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading vendors support online discussions, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many companies utilize multiple products to accommodate their various partners and clients. Progent can help your organization to manage your existing voice/video conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Thousand Oaks, California business, phone 1-800-993-9400 or refer to Contact Progent.

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