Expanding your at-home workforce may have a major impact on IT architecture, security, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your The Woodlands organization to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help The Woodlands, Texas businesses to succeed with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Expanding the business PBX system to include remote users is vital to supporting a productive at-home workforce. A broad range of cloud-based IP voice platforms are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can assist businesses of any size to plan or tune a telecommuter VoIP service that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to work with these solutions and deliver as-needed integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your The Woodlands, Texas business, call 1-800-993-9400 or visit Contact Progent.