Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support personnel are likely to be slower to recognize a break-in and are less able to mount a quick and coordinated response. The more lateral progress ransomware can make within a target's system, the longer it will require to recover core operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses in the The Woodlands area to locate and isolate breached servers and endpoints and protect clean assets from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in The Woodlands
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any accessible backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors needed to unlock encrypted data. Ransomware assaults also attempt to exfiltrate information and hackers demand an additional payment for not posting this information on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can be a major issue according to the nature of the stolen data.
The recovery process after a ransomware attack involves a number of crucial phases, most of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.
- Containment: This time-critical first response involves blocking the lateral spread of the attack within your network. The longer a ransomware assault is allowed to run unrestricted, the longer and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine activities include isolating infected endpoints from the network to minimize the spread, documenting the IT system, and securing entry points.
- Operational continuity: This involves restoring the IT system to a basic acceptable level of functionality with the shortest possible delay. This process is usually the highest priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This activity also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business applications, network architecture, and safe remote access. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the complex recovery process. Progent understands the urgency of working quickly, tirelessly, and in concert with a customer's managers and IT group to prioritize tasks and to put vital resources on line again as fast as possible.
- Data recovery: The effort required to restore data impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and what restore techniques are needed. Ransomware attacks can destroy critical databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to find clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were not connected during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators.
- Setting up advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the identical AV technology used by many of the world's biggest corporations including Walmart, Citi, and Salesforce. By providing real-time malware filtering, classification, containment, repair and forensics in one integrated platform, ProSight ASM cuts TCO, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance provider, if there is one. Services consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryption utility; troubleshooting decryption problems; creating a pristine environment; remapping and reconnecting drives to match exactly their pre-encryption condition; and recovering computers and services.
- Forensics: This process is aimed at discovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps you to assess the impact and brings to light vulnerabilities in policies or work habits that should be corrected to prevent later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is commonly assigned a top priority by the insurance carrier. Since forensics can be time consuming, it is vital that other key activities such as operational continuity are executed concurrently. Progent maintains a large team of information technology and cybersecurity professionals with the knowledge and experience required to carry out activities for containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the U.S. for more than two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial management and ERP software. This broad array of expertise gives Progent the ability to identify and consolidate the surviving pieces of your IT environment after a ransomware attack and rebuild them quickly into a viable network. Progent has collaborated with top cyber insurance carriers including Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Consulting Services in The Woodlands
For ransomware system restoration consulting in the The Woodlands metro area, call Progent at 800-462-8800 or go to Contact Progent.