For office network systems located within the state of Texas, Progent's Microsoft authorized consultants can deliver phone help and troubleshooting to fix your computer system troubles quickly and affordably. Progent has acquired top-notch skills, software utilities, and support knowledge bases to identify and repair network problems while avoiding the cost and time delays associated with in-person service visits. If your Texas company is situated outside of the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a computer network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent's staff of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not only the technical know how needed for the job, but a professional with proven methods for applying that expertise to deliver affordable network solutions.

Part-time CIO Support Services
Progent can supply companies with an information management expert who can serve as a part-time CIO. This experienced technology officer can offer long-term direction to assist you to integrate sensible IT products to enhance business operations so they align better with your business objectives. Your company can develop and implement a well thought out information technology strategy without absorbing the expense of a full-time senior IT executive. Vital services Progent's temporary Chief Information Officer can carry out include growth strategies, planning technology budgets, building and tracking models for Return on Investment, optimizing workflows, reviewing contracts with vendors, establishing security standards, business impact analysis, streamlining data center management, patch control, network asset documentation management, and business continuity planning.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to plan, implement, and support information system control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified risk management expert to assist you to create and execute a risk management plan that follows industry best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines.

Cisco Small Business WiFi APs System Design and Troubleshooting
Cisco's Small Business series of APs are Linux-based units engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or on-premises configuration and troubleshooting services to help your organization to plan, implement, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture. To learn more about Progent's consulting services for current and legacy Cisco Small Business series of WiFi APs, refer to Cisco Small Business wireless access points consulting.

World-class Cisco Support from Experienced CCIE-certified Engineers
Progent offers convenient, quick, and economical access to Cisco CCIE engineers. CCIEs are recognized networking experts who earn this prestigious certification only as a result of thorough testing by Cisco. CCIEs can resolve the most complex issues associated with network architecture, implementation, repair, and service. Progent?s CCIE experts work intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and devising fixes or obtaining patches to correct anomalies. Progent can provide quick access to a CCIE by phone so that you are able to receive instant help for complex network troubles that are impacting worker efficiency but are outside the scope of your local network service resources.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Premier cybersecurity management experts. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of performance that information security managers are expected to master. It gives business management the assurance that those who have earned their CISM credential possess the background and capability to provide efficient cybersecurity administration and support consulting.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for monitoring the content of email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid reputation loss and stay compliant with industry privacy standards and government mandates like HIPAA and Sarbanes-Oxley. Read more about the complete ProSight series of low-cost managed services for small and medium-size businesses.

VMware NSX Network Virtualization
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, deploy, test and manage a DR system powered by VMware SRM and VMware NSX.

Planning and Deployment Support for Cisco's Wi-Fi Products
Progent's Cisco-certified Wi-Fi experts offer in-depth support for Cisco's Wi-Fi solutions by offering support that includes Cisco Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 Wi-Fi access points consulting, Catalyst 9100 family Wi-Fi 6 and Wi-Fi 6E access points system design, deployment, and management consulting, Meraki wireless AP configuration and consulting services, and Cisco wireless controller consulting.

Temporary Staff Augmentation Services
Progent's temporary IT staffing services allow businesses to meet sudden increases in demand for IT professionals without dealing with the costs and delays associated with vetting and hiring experienced technical help and without increasing your permanent workforce. To find out about Progent's short-term staff augmentation services, see Progent's short-term staff augmentation services.

Google Cloud Platform (GCP) Integration Expertise
Progent's Google Cloud Platform (GCP) integration experts offer cost-effective online and on-premises consulting to help companies of any size to move any portion of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

Failover Clustering Consulting for Windows Server
The failover cluster feature set incorporated into the latest releases of Windows Server is dramatically redesigned to streamline the installation, configuration, and administration of clusters and to provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include cluster verification, revamped setup and deployment, unified cluster management, new cluster architecture for increased availability, better protection and quorum models, minimization of failure points, greater disk and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified cluster technology experts can help you assess the advantages of failover clusters, design and execute a deployment, train your network support staff to administer your failover clusters, deliver continuing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can assist you you to design and build a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure cloud.

Migration Support services for Windows 10
Progent's Windows 10 planning and migration experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent include ROI analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist you to design, integrate, manage and repair a backup and disaster recovery solution based on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consulting.

Contact a Progent Computer Support Expert
To learn how to contact a Progent network support expert for remote or onsite expertise, phone 1-800-993-9400 or visit Online Network Support.


© 2002-2026 Progent Corporation. All rights reserved.