For office networks located throughout the state of Texas, Progent's Microsoft certified engineers can provide phone help and troubleshooting to repair your network troubles fast and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to diagnose and repair network problems without the high cost and time delays associated with in-person technical service dispatches. If your Texas small business is located beyond the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer network support options may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems persisting for too long. Progent's staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of customers. This means you obtain not just the technical competency needed for the task, but an expert with field proven methods for applying that expertise to assist with cost effective network solutions.

Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of all sizes to maintain, enhance and troubleshoot your current SCVMM ecosystem. Progent also offers Virtual Machine Manager 2016 migration expertise to help your organization to design and implement an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from new assurance features, high availability VMM storage fabric, and other enhancements. In addition, Progent can assist you to upgrade to more modern versions of SCVMM including System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.

Simple Sign-on and Pricing Structure
Progent's simple by-the-minute billing model requires no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other additional charges that drive up service. For remote support during regular business hours, you only pay for the actual time spent resolving your problem. If it only requires ten minutes to resolve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent team member is actually on-site solving your issues. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you may be charged for our expert?s travel time, but not an increased emergency rate. Since Progent maintains a large pool of consultants located within the entire service territory, an available expert is typically near to help. Progent can in addition offer onsite support to the majority of zip codes in the United States within one business day of answering a support request. Progent's remote technical support group has delivered help to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

ProSight DPS ECHO Managed Backup
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS ECHO automates your backup activities and enables fast restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-premises device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information. Find out about the complete ProSight family of affordable outsourced network management services for small and medium-size organizations.

Fast and Low-cost .NET Application Development
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably. For details about the benefits of Progent's .NET application development expertise, see Progent's fast and affordable .NET application development.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably based on leading practices.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and scalability and is also simple to transfer to another host. Progent's Private Cloud hosting and management options are built on mature virtualization architectures that enable small and midsize companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure support, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility. Learn more about Progent's ProSight family of managed services for small businesses.

Exchange Server SE Migration and Support
Microsoft Exchange Server Subscription Edition (SE), originally named Microsoft Exchange Server 2019, is an on-premises release of Exchange Server that enables hybrid implementations that include Microsoft 365 Exchange Online. Besides the transition to the subscription model, a major enhancement is support for Windows Server 2019 Core, which reduces the target size exposed to a malware assault and eliminates unnecessary server roles that waste CPU, RAM and storage. Refinements over Exchange Server 2016 include enhanced data protection, higher throughput and capacity, and a multitude of useful email client features. Find out how Progent's Microsoft Exchange Server SE experts can assist you to plan and manage your Exchange Server SE solution.

Business Intelligence Reporting Consulting
Progent?s BI reporting consultants offer online and onsite consulting to assist your organization with any phase of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's BI consultants can help your company to support your existing reporting system, help you to upgrade reports from a legacy reporting product to a modern one, and provide custom remote training to meet your individual needs. Progent?s business reporting consultants can provide experience in the leading BI reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.

Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.

Microsoft Active Directory and Microsoft Entra (Formerly Azure Active Directory) Design and Integration Consulting
Progent can assist you to design and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and Azure resources. To find out more, see AD and Microsoft Entra planning and implementation expertise.

Cisco certified Network Management Experts
Progent's Cisco CCIE-certified network infrastructure consultants can help you to use Cisco's network management tools such as Cisco DNA Center and Meraki Dashboard to build a cloud-based, local or hybrid network management system that delivers maximum security and compliance, uptime and business continuity. To learn more, visit Cisco-certified networking management consultants.

SharePoint Server Consultants
Progent's Microsoft-authorized SharePoint specialists can provide SharePoint Server 2019 deployment expertise, SharePoint Server 2016 application development, SharePoint 2013 upgrade planning, and Microsoft SharePoint Server 2010 migration. Progent can assist you to evaluate the economic justification for implementing the current version of SharePoint Server, consult with you on the appropriate edition of SharePoint Server for your circumstances, offer setup and integration services, assist you to install Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server, develop a company-wide security plan that encompasses portal technology, and provide maintenance and Contact Center services.

Get in Touch with a Progent Network Support Expert
To find out how you can contact a Progent computer consultant for online or on-premises support, phone 1-800-993-9400 or go to Remote Computer Support.

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