Besides providing fast contact with high-level network consultants and subject matter experts to assist Tucson, Arizona companies with specific technical issues or longer-term initiatives, Progent can provide short-term staff augmentation to deal with more generalized services like desktop support, network management, and Call Center response. Short-term staffing can help businesses to deal with anticipated or surprise peaks in demand for IT services, which may be caused by situations such as mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also cover gaps left by the absence of in-house staff members due to scheduled vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term staff augmentation services offer organizations the flexibility to respond to surges in requirements for network personnel without being saddled with the costs and hassle that come with vetting and hiring professional technical personnel and without the risk of adding to your permanent head count.

Key features of Progent's temporary supplemental staffing services include:

  • Fast availability of seasoned network professionals
  • Simple initiation, termination, and resumption of services
  • Seamless extension of your full-time IT staff
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
  • Strong relationship with a world-class, full-spectrum source for IT support
Progent's Shared Center Program
Progent's shared Call Center service is a proven flexible staff expansion alternative that enables IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their full-time network personnel and Progent's nationwide pool of technical support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk program is a joint support solution powered by the leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for organizations throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Tucson, Arizona Businesses
Progent's nationwide roster of certified consultants and technical experts can provide Tucson, Arizona companies a wide array of online consulting and debugging services. Practice areas offered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staffing Services for Tucson, Arizona Companies
To learn more about Progent's temporary staffing services for Tucson, Arizona businesses, call 800-993-9400 or visit Contact Progent.