Besides providing fast contact with high-level network professionals and subject matter experts (SMEs) to assist Bristol, United Kingdom companies to resolve discrete IT problems or longer-term initiatives, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance such as desktop help, IT management, and Call Center response. Short-term staffing makes it possible for organizations to deal with planned or surprise surges in the need for network personnel, which may be caused by scenarios like company mergers, data center relocation, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover voids caused by the absence of full-time IT personnel due to vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary Staffing Services
Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in requirements for IT personnel without being saddled with the expense and hassle that come with identifying and recruiting reliable technical help and without the burden of adding to your permanent staff size.

Key features of Progent's temporary staffing services include:

  • Rapid access to reliable IT professionals
  • Simple initiation, termination, and re-engagement of services
  • Seamless extension of your in-house IT team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Close relationship with a world-class, full-spectrum source for IT expertise
Progent's Co-managed Center Program
Progent's shared Call Center program is a specialized on-going staff expansion alternative that allows IT groups to share the responsibilities of Help Desk Call Center support transparently between their internal IT personnel and Progent's extensive team of technical support experts. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk service is a joint service solution powered by the industry's leading group professional services (PSA) tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and onsite network services for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and GIAC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Bristol, United Kingdom Organizations
Progent's seasoned team of certified engineers offers Bristol, United Kingdom companies a wide array of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for Bristol, United Kingdom Companies
To find out more details about Progent's temporary supplemental staffing services for Bristol, United Kingdom businesses, call 800-993-9400 or visit Contact Progent.