Besides providing rapid access to guidance from high-level IT consultants and subject matter experts to assist Lynnwood, Washington organizations with discrete IT issues or strategic projects, Progent offers temporary supplemental staffing to deliver more broadly defined assistance such as desktop help, IT administration, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to planned or unexpected increases in the need for network personnel, which may result from situations like mergers and acquisitions, site moves, platform upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also fill gaps left by the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, etc.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary staffing services give businesses the versatility to respond to surges in demand for IT services without being saddled with the expense and delays associated with identifying and recruiting reliable IT personnel and without the burden of increasing your in-house staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Fast access to seasoned IT professionals
  • Easy engagement, cessation, and resumption of services
  • Transparent augmentation of your in-house network support team
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Close working relationship with a world-class, full-service resource for network support
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk program is a specialized on-going staff expansion alternative that allows IT organizations to divide the responsibilities of Call Center support transparently between their in-house IT personnel and Progent's extensive pool of technical support specialists. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk service is a collaborative service alternative based on by the leading group professional services platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering online and onsite IT expertise for businesses throughout the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Lynnwood, Washington Companies
Progent's veteran team of certified consultants and technical experts can deliver Lynnwood, Washington organizations a broad range of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Lynnwood, Washington Businesses
To learn more details about Progent's temporary staffing services for Lynnwood, Washington companies, call 800-993-9400 or visit Contact Progent.