In addition to offering fast contact with high-level network professionals and subject matter experts to assist Saddle Brook, New Jersey businesses with discrete technical problems or strategic initiatives, Progent offers temporary staff augmentation to deliver more broadly defined services such as desktop help, IT administration, and Help Desk call center services. Temporary staffing makes it possible for businesses to deal with planned or surprise peaks in demand for IT services, which may be caused by scenarios such as company mergers, data center moves, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also cover gaps left by the loss of full-time staff members because of vacations, illness, termination, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary staffing services offer businesses the versatility to respond to increases in demand for network services without being saddled with the expense and hassle associated with vetting and hiring appropriate technical personnel and without the risk of increasing your permanent staff size.

Key aspects of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned IT pros
  • Simple engagement, cessation, and resumption of services
  • Seamless extension of your full-time IT staff
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close relationship with a top-level, full-service resource for network expertise
Progent's Co-managed Center Service
Progent's co-managed Help Desk Call Center program is a specialized on-going staff augmentation option that enables IT groups to share the work of Help Desk support transparently between their full-time network personnel and Progent's extensive team of IT support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint support alternative based on by the leading group PSA platform for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT expertise for businesses of all sizes throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.

Progent's Practice Areas for Saddle Brook, New Jersey Companies
Progent's veteran team of certified consultants and technical experts can deliver Saddle Brook, New Jersey businesses a broad array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staffing Services for Saddle Brook, New Jersey Companies
To find out more about Progent's short-term staffing services for Saddle Brook, New Jersey companies, call 800-993-9400 or visit Contact Progent.