In addition to offering fast access to high-level IT consultants and subject matter experts to assist Southfield, Michigan businesses with discrete technical issues or longer-term projects, Progent offers temporary staffing to deliver more generalized services such as desktop support, IT management, and Help Desk call center response. Temporary staffing can help organizations to respond to anticipated or unexpected surges in demand for network personnel, which may be caused by situations like company mergers, data center moves, technology upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term staffing can also fill voids resulting from the absence of full-time IT personnel due to scheduled vacations, illness, resignation, etc.

Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary supplemental staffing services offer businesses the flexibility to react to increases in requirements for IT services without being saddled with the expense and hassle associated with vetting and hiring reliable technical help and without the burden of adding to your permanent head count.

Key features of Progent's short-term supplemental staffing services include:

  • Fast access to reliable IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Strong relationship with a world-class, full-spectrum source for network support
Progent's Co-managed Center Service
Progent's co-managed Call Center service is a specialized flexible staff expansion option that allows IT organizations to divide the work of Help Desk support transparently between their internal network staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Help Desk, Progent's shared Call Center program is a joint support alternative based on by the industry's leading group professional services tool for managing, service calls, generating tickets, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT expertise for businesses throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold top certifications including ISSAP, CISA, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Southfield, Michigan Organizations
Progent's nationwide team of certified consultants and technical experts offers Southfield, Michigan companies a broad range of remote technical guidance and debugging services. Practice areas offered under Progent's reseller program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Southfield, Michigan Businesses
To find out more about Progent's short-term staffing services for Southfield, Michigan companies, call 800-993-9400 or visit Contact Progent.