Besides offering fast access to guidance from top-tier IT professionals and subject matter experts (SMEs) to help Reno, Nevada organizations to resolve specific technical issues or strategic initiatives, Progent offers short-term staffing to deliver more generalized services like PC support, network administration, and Help Desk call center services. Short-term staffing can help organizations to respond to expected or unplanned peaks in the need for IT personnel, which may be caused by scenarios such as mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover voids resulting from the loss of full-time staff members because of vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term staffing services offer organizations the flexibility to respond to increases in requirements for network services without dealing with the expense and delays that come with identifying and recruiting professional IT personnel and without the burden of increasing your full-time head count.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven network professionals
  • Easy initiation, cessation, and resumption of services
  • Seamless extension of your in-house network support staff
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Strong working relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Call Center Service
Progent's co-managed Help Desk Call Center program is a proven on-going staff augmentation option that enables IT organizations to share the work of Help Desk Call Center support transparently between their internal network staff and Progent's nationwide team of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's shared Help Desk Call Center program is a collaborative service solution based on by the leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network expertise for businesses throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Reno, Nevada Businesses
Progent's seasoned team of certified consultants offers Reno, Nevada businesses a broad range of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Reno, Nevada Organizations
To find out more about Progent's short-term staffing services for Reno, Nevada companies, call 800-993-9400 or visit Contact Progent.