In addition to offering rapid access to high-level IT consultants and subject matter experts to help Edison, New Jersey businesses to resolve specific technical problems or strategic initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined services such as PC support, network administration, and Help Desk response. Short-term staffing makes it possible for organizations to deal with anticipated or surprise increases in demand for network services, which may be caused by situations like company mergers, site relocation, platform upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Temporary staffing can also cover voids left by the loss of in-house IT personnel because of vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services give organizations the ability to react to increases in requirements for network services without dealing with the expense and delays associated with vetting and recruiting reliable technical help and without the risk of increasing your permanent head count.

Important aspects of Progent's temporary staffing services include:

  • Fast access to proven IT professionals
  • Easy engagement, termination, and resumption of services
  • Seamless augmentation of your full-time IT staff
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Strong relationship with a top-level, full-service source for network support
Progent's Shared Center Program
Progent's co-managed Call Center service is a specialized on-going staff expansion option that enables IT organizations to share the responsibilities of Call Center support seamlessly between their in-house network personnel and Progent's extensive team of technical support specialists. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative support solution powered by the leading shared PSA platform for streamlining, service requests, generating tickets, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and on-premises network services for businesses of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Practice Areas for Edison, New Jersey Companies
Progent's veteran roster of certified consultants and technical experts offers Edison, New Jersey companies a wide array of remote technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Edison, New Jersey Organizations
To learn more about Progent's temporary supplemental staffing services for Edison, New Jersey companies, call 800-993-9400 or visit Contact Progent.