Besides providing rapid contact with high-level network consultants and subject matter experts to assist Centennial, Colorado companies to resolve discrete IT issues or longer-term initiatives, Progent can provide temporary staff augmentation to deal with more generalized assistance like PC help, IT management, and Help Desk services. Short-term staffing can help organizations to respond to expected or unplanned peaks in demand for IT services, which may be caused by scenarios such as company mergers, site relocation, platform upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover gaps left by the loss of in-house staff members because of vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary staffing services give organizations the ability to respond to surges in demand for IT services without dealing with the costs and delays that come with vetting and hiring professional IT personnel and without the burden of increasing your full-time staff size.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid access to seasoned IT professionals
  • Simple engagement, cessation, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong working relationship with a world-class, full-spectrum resource for IT support
Progent's Co-managed Center Service
Progent's co-managed Help Desk service is a proven on-going staff augmentation alternative that allows IT organizations to share the work of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a collaborative service solution powered by the industry's leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for businesses of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and GIAC. Find out more about Progent's certifications.

Progent's Practice Areas for Centennial, Colorado Businesses
Progent's seasoned team of certified consultants can provide Centennial, Colorado organizations a wide range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Centennial, Colorado Companies
To learn more details about Progent's temporary staff augmentation services for Centennial, Colorado organizations, call 800-993-9400 or visit Contact Progent.