In addition to offering rapid access to top-tier IT professionals and subject matter experts (SMEs) to help Atlanta, Georgia businesses to resolve specific technical issues or strategic initiatives, Progent can provide temporary staff augmentation to deliver more broadly defined assistance like PC support, network management, and Help Desk services. Short-term staffing can help organizations to respond to anticipated or surprise peaks in the need for IT services, which may result from situations like company mergers, site moves, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory changes. Short-term supplemental staffing can also fill voids caused by the loss of in-house IT personnel because of vacations, health issues, termination, etc.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer businesses the versatility to react to surges in requirements for IT services without being saddled with the expense and hassle associated with identifying and recruiting professional IT personnel and without the risk of increasing your in-house staff size.

Important features of Progent's short-term supplemental staffing services include:

  • Rapid availability of seasoned IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Seamless extension of your in-house network support staff
  • Full documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
  • Strong working relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Service
Progent's shared Help Desk Call Center service is a proven flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their in-house network personnel and Progent's extensive team of IT support experts. Working as a transparent extension of your in-house Call Center, Progent's shared Call Center program is a joint support alternative based on by the industry's leading group professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network services for organizations of all sizes throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Atlanta, Georgia Organizations
Progent's veteran team of certified consultants and technical experts can deliver Atlanta, Georgia businesses a wide array of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Atlanta, Georgia Organizations
To find out more details about Progent's temporary supplemental staffing services for Atlanta, Georgia companies, call 800-993-9400 or visit Contact Progent.