Waltham Telecommuters Solutions Support

Enlarging your at-home workforce can have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Waltham organization to pick the right tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Waltham, Massachusetts organizations to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and centralized management.

Security for Telecommuters
At-home staff members commonly utilize their personal computers and often work in an unsecured physical space. This situation increases their vulnerability to malware threats and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, intensive user training, and the creation of security policies based on best practices. Progent's veteran group of IT security support experts can help your business to design, implement and manage a compliant security solution that protects critical IT resources in environments that incorporate telecommuters.

Firewalls enable you to create a network that can be securely utilized by on-premises users and by telecommuters, mobile employees, suppliers, clients, and the public. Next-generation firewall devices permit you to assign and manage appropriate permissions to various groups of users and to scale your IT network and adjust your cybersecurity posture as your business evolves and as network attacks become increasingly complex. Progent supports both new and older firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall integration expertise, see firewall integration and support services.

Online Endpoint Security Monitoring makes it easy to track the various devices utilized by teleworkers and either reject or spot and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each protected endpoint device, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the targeted endpoint device from the network to quarantine the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoints remain secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for an at-home workforce.

Progent's Duo authentication Service Plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured application and enter your password you are asked to verify who you are on a device that only you have and that uses a different ("out-of-band") network channel. A wide range of devices can be used for this added means of ID validation such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may register several verification devices. For more information about Duo identity validation services, visit Duo MFA two-factor authentication services for telecommuters.

Security Audits can evaluate the vulnerability of your information system to all classes of outside and internal security threats for an environment that includes remote workers. Progent can run remote, automated security analysis scanning for quickly and economically detecting a wide variety of security gaps that can be found over the Internet. Progent's endpoint security audit experts, which can be provided by data security experts with advanced certifications such as CISA, CISSP, and GIAC, can help your business to evaluate your workflows and governance policies and assess your IT architecture to enable you to design top-level security for your remote workers.

Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that supports automated threat assessment of your at-home connectivity solution and your internal and perimeter networks to help you find, prioritize, fix, and confirm security vulnerabilities before threat actors can exploit them. Progent's pentest experts can assist you to deploy NodeZero to carry out thorough pentests of your perimeter and your internal IT infrastructure so you can determine your current security profile. Progent can also assist you to harden your network security and can help you to design and implement a unified cybersecurity ecosystem that streamlines management and provides optimum protection for on-premises, cloud-based, at-home, and perimeter IT assets. To find out additional information about Progent's threat analysis solutions based on on NodeZero's pentest products, see Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper describing key things to concentrate on for securing a network that includes telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Waltham, Massachusetts organization, phone 1-800-993-9400 or refer to Contact Progent.