Expanding your remote workforce may have a major impact on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Uniondale organization to select the appropriate tools and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide services that go from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Uniondale, New York companies to with any facet of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

VoIP Integration for Remote Workers
Extending the company phone environment to include telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-based IP voice platforms are popular with small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of all sizes to plan or maintain a remote VoIP service that delivers the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses optimize their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. CUCM supports additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, visit CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Uniondale, New York company, phone 1-800-993-9400 or go to Contact Progent.