Expanding your remote workforce can have a major impact on network architecture, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Schaumburg company to select the appropriate tools and follow best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent offers support services that go from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Schaumburg, Illinois companies to with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, endpoint security, data protection solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the company phone environment to include teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or legacy products for VoIP solutions. Progent can assist organizations of any size to plan or maintain a remote VoIP service that provides the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps used throughout the network. Unified Communications Manager manages other mixed media services like messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help your company to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and deliver as-needed integration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Schaumburg, Illinois business, phone 1-800-993-9400 or refer to Contact Progent.