Expanding your telecommuter workforce may have a significant impact on network architecture, security, and corporate culture. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Sarasota organization to select the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services ranging from on demand guidance for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help Sarasota, Florida businesses to with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

VoIP Solutions for At-Home Workers
Expanding the business PBX environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter VoIP environment that delivers the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations tune their current Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, visit CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Sarasota, Florida company, call 1-800-993-9400 or refer to Contact Progent.