Expanding your at-home workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Lynnwood company to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Lynnwood, Washington businesses to succeed with any facet of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Integration for Telecommuters
Extending the company PBX environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-based VoIP platforms are used by SMBs to server remote users. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can help organizations of any size to design or tune a remote VoIP environment that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, visit Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and deliver online deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Lynnwood, Washington organization, phone 1-800-993-9400 or visit Contact Progent.