Enlarging your at-home workforce can have a major impact on IT architecture, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Londrina organization to pick the right technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers support services that go from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Londrina, Paraná companies to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and unified management.

IP Voice Integration for Teleworkers
Extending the business PBX system to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can help businesses of any size to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their existing Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed throughout the network. CUCM supports other combined media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older IP voice platforms, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these solutions and provide online integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Londrina, Paraná organization, phone 1-800-993-9400 or go to Contact Progent.