Expanding your at-home workforce may have a significant impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background assisting SMBs to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your El Paso organization to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help El Paso, Texas companies to with any aspect of building a high-functioning remote work environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.

VoIP Integration for Teleworkers
Extending the business phone environment to include remote users is critical to maintaining an effective at-home workforce. A variety of cloud-based VoIP platforms are used by SMBs to support remote users. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP service that provides the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations optimize their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and deliver online configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter environment for your El Paso, Texas business, phone 1-800-993-9400 or refer to Contact Progent.