Enlarging your remote workforce may have a significant effect on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Baton Rouge organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services that go from as-needed expertise for getting you over occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Baton Rouge, Louisiana businesses to with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

VoIP Solutions for Telecommuters
Extending the corporate PBX system to accommodate teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or legacy products for IP voice solutions. Progent can help organizations of any size to design or maintain a remote IP voice environment that delivers the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations optimize their existing Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, see CUCM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist your company to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to work with these solutions and provide as-needed deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Baton Rouge, Louisiana organization, call 1-800-993-9400 or go to Contact Progent.