Expanding your remote workforce can have a significant effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Fort Worth company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns top value. Progent offers support services ranging from on demand expertise for getting you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Fort Worth, Texas organizations to succeed with any aspect of building a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many organizations utilize a mix of products to meet the needs of their various partners and customers. Progent can help your organization to manage your current voice/video conferencing ecosystem and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Fort Worth, Texas business, phone 1-800-993-9400 or refer to Contact Progent.

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