Enlarging your telecommuter workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has 20 years of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Columbus company to pick the right technologies and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services that go from as-needed guidance for helping you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Columbus, Ohio companies to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A wide range of video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many companies utilize multiple products to meet the needs of their various partners and customers. Progent can assist your organization to manage your existing conferencing environment and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features such as video conferencing, threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to tune your WAN infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Columbus, Ohio business, call 1-800-993-9400 or visit Contact Progent.

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