Enlarging your at-home workforce may have a significant impact on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can help your Valencia company to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Valencia, California companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, security monitoring, data protection solutions, and centralized management.

Infrastructure for Teleworkers
Setting up the network infrastructure required for a remote work environment can be particularly challenging if you have to manage a combination of personal equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online help for both outdated and modern IT products in virtual office venues allows you to make cost-effective use of your available infrastructure and offers fast access to expertise for making necessary upgrades. Support services offered by Progent to help you to implement a high-functioning telecommuting infrastructure include:

  • VPN connectivity allows you to create a safe tunnel for authorized remote workers to access IT assets situated at your company datacenter or in a public cloud. Progent can assist your company to deploy and maintain VPN access between your at-home workforce and your key network resources by providing online VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to set up Cisco's AnyConnect client software for safe VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to view and use a data center computer's desktop. This provides IT managers significant control over the digital ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewalls. Progent offers expert remote support for configuring routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by the whole family and guests, are frequently used by at-home employees to connect to their router for work. This can cause throughput as well as security issues. Progent can assist businesses to resolve these issues by providing expertise that include Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access methods impact the speed and availability of connections between telecommuters and the company network. Vital applications may require redundant Internet connections in case the normal connection fails. Progent offers expertise for identifying ISPs, choosing appropriate service packages, and integrating redundant Internet access. Refer to Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Valencia, California organization, phone 1-800-993-9400 or refer to Contact Progent.