Expanding your at-home workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Spokane company to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Spokane, Washington companies to with any facet of creating a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed to support a remote workforce can be particularly challenging if you have to accommodate a combination of personal hardware like PCs and notebooks, routers, and wireless APs from various vendors and with a mix of OS software and firmware releases. Progent's experience providing remote support for both outdated and modern technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with ready access to expertise for making necessary updates. Support services available from Progent to help you to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a secure tunnel for authenticated remote employees to access IT resources located at your company data center or in the cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to view and use a data center computer's desktop. This technology gives IT managers more control over the computing ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert online consulting for setting up routers from a range of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by the whole family and guests, are commonly used by at-home employees to access their Internet router for work. This can cause throughput as well as security issues. Progent can help businesses to mitigate these problems by providing services that include Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point setup help.
  • Internet access methods impact the speed and reliability of connections between telecommuters and the company network. Vital processes may demand redundant Internet access in case the primary connection breaks. Progent offers expertise for identifying service providers, selecting appropriate bandwidth and data volume offerings, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Spokane, Washington organization, call 1-800-993-9400 or visit Contact Progent.