Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Sherman Oaks organization to select the right tools and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide support services ranging from on demand guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Sherman Oaks, California organizations to with any facet of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Expanding the corporate PBX environment to include teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-based VoIP products are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can help organizations of all sizes to design or tune a telecommuter VoIP service that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their existing Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. CUCM supports other combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these solutions and provide on-demand configuration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Sherman Oaks, California company, phone 1-800-993-9400 or refer to Contact Progent.