Enlarging your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Santa Cruz organization to select the right technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services that go from as-needed expertise for getting you past challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Santa Cruz, California organizations to with any facet of creating a high-functioning remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly challenging if you must accommodate a combination of personal hardware like desktop computers and notebooks, routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's experience delivering online help for both outdated as well as modern IT products in virtual office solutions allows you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network technology makes it possible to create a secure connection for authenticated at-home workers to use IT resources situated at your company data center or in the cloud. Progent can help you to configure and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and interact with a data center PC's desktop. This technology provides IT managers substantial control over the digital environment of at-home employees and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers top-tier remote support for deploying routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and guests, are commonly utilized by telecommuters to connect to their router for work. This can create performance as well as security issues. Progent can help you to resolve these problems by providing services that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet connectivity methods impact the speed and availability of connections between at-home workers and the corporate network. Vital applications might demand backup Internet connections in the event the normal connection fails. Progent offers guidance for picking ISPs, choosing sensible bandwidth and data volume packages, and configuring fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Santa Cruz, California organization, call 1-800-993-9400 or go to Contact Progent.