Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Plano organization to select the right technologies and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services ranging from as-needed expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Plano, Texas businesses to with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Setting up the network infrastructure needed to support an at-home workforce can be especially complicated if you must accommodate a combination of worker-owned hardware such as desktop computers and notebooks, routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering online help for both legacy as well as current IT products in remote office venues enables you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential updates. Services available from Progent to help you to create a productive work-at-home ecosystem include:

  • Virtual Private Network technology makes it possible to create a safe tunnel for authorized remote employees to access IT assets located at your corporate data center or in the cloud. Progent's consultants can help your company to deploy and manage VPN connections between your teleworkers and your various network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect software for safe VPN tunneling for a wide range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and use a data center computer's desktop. This gives network managers more control over the computing ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewalls. Progent can provide expert online consulting for integrating home routers from a range of vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting families and guests, are frequently utilized by telecommuters to access their router for work. This can create performance and cybersecurity issues. Progent can help you to mitigate these issues by providing expertise like Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless AP setup help.
  • Internet access methods impact the performance and reliability of connections between telecommuters and the company data center. Vital processes may demand backup Internet access in the event the normal connection breaks. Progent can provide expertise for selecting ISPs, choosing appropriate service packages, and integrating redundant Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Plano, Texas business, call 1-800-993-9400 or refer to Contact Progent.