Expanding your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Cleveland company to pick the appropriate tools and follow best practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and returns top value. Progent offers services that go from on demand guidance for getting you over occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Cleveland, Ohio organizations to succeed with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.

Cybersecurity for At-Home Workers
At-home workers commonly use their own computing devices and often work in an unsecured physical area. This multiplies their susceptibility to cyber threats and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive end-user training, and the development of security policies built on leading practices. Progent's seasoned group of cybersecurity solutions experts can assist you to plan, deploy and manage an effective cybersecurity solution that guards vital IT resources in environments that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network that can be securely utilized by on-premises users as well as by teleworkers, mobile employees, suppliers, clients, and the public. Next-generation firewall appliances permit you to assign and manage different permissions to various groups of users and to expand your IT network and adjust your cybersecurity posture as your business evolves and as network attacks become increasingly sophisticated. Progent works with both current and legacy firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall support expertise, refer to firewall integration and support expertise.

Remote Security Monitoring Services for TeleworkersOnline Endpoint Security Monitoring makes it easy to track the disparate devices used by remote workers and either reject or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each secured endpoint device, watching all activity and using state-of-the-art machine learning and full execution context from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is spotted, ProSight ASM instantly isolates the infected device from the network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA Services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a secured application and give your password you are asked to verify your identity on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of out-of-band devices can be utilized for this added means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. For details about Duo identity validation services, go to Duo MFA two-factor authentication services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your information system to all classes of external and local security attacks for an environment that includes teleworkers. Progent can run online, automated security analysis software for rapidly and economically uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be provided by network security professionals with advanced credentials including CISA, CISSP, and GIAC, can help you to audit your operations and governance policies and assess your WAN infrastructure to allow you to design top-level protection for your remote workers.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution and your internal and perimeter networks so you can uncover, rank, remediate, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent can assist you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal IT infrastructure in order to determine your present security posture. Progent can also assist you to strengthen your existing network security and can assist you to plan and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT assets. To find out additional details about Progent's vulnerability assessment services based on on NodeZero's PEN test platform, see Consulting Services for NodeZero's PEN Test Platform.

Download White Paper: Securing a Work-From-Home Network
To read or download a white paper about key things to focus on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Cleveland, Ohio business, call 1-800-993-9400 or go to Contact Progent.