Expanding your at-home workforce may have a major impact on IT infrastructure, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Albany organization to pick the appropriate tools and follow leading practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns top business value. Progent offers services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Albany, New York organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and centralized management.

Security for Teleworkers
Work-from-Home employees typically use their own computing devices and often operate in an unsecured physical space. This situation multiplies their susceptibility to malware threats and calls for judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user education, and the creation of security policies based on leading practices. Progent's seasoned team of data security support experts can help your business to design, configure and manage a compliant security solution that guards critical IT resources in networks that include at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls enable companies to create a network environment that can be securely utilized by on-premises users and by teleworkers, mobile workers, suppliers, customers, and other stakeholders. Modern firewall devices allow you to assign and control appropriate permissions to different groups of users and to scale your network and adjust your security as your business evolves and as cyber threats become increasingly sophisticated. Progent supports both current and legacy security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall configuration services, visit firewall integration and support expertise.

Remote Endpoint Monitoring and Management Services for TeleworkersOnline Endpoint Monitoring makes it easy to watch over the disparate devices utilized by remote workers and either block or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on each secured endpoint, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to identify new threats before they can spread. When a cyberattack is spotted, ProSight ASM immediately isolates the impacted endpoint from the corporate network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints remain protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, go to remote endpoint security monitoring for an at-home workforce.

Two-factor Authentication Services for Remote WorkersProgent's Duo authentication Managed Services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using 2FA, whenever you sign into a secured online account and give your password you are requested to confirm who you are via a device that only you possess and that uses a separate network channel. A broad range of devices can be utilized as this added means of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register multiple validation devices. To find out more about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your information system to all types of external and internal security attacks for an environment that includes remote workers. Progent can deploy remote, automated security inventory scanning for quickly and economically uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by data security professionals with top certifications such as CISM, ISSAP, and GIAC, can assist your company to audit your processes and governance policies and review your network architecture to allow you to design the highest level of security for your at-home workers.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated threat assessment of your work-from-home connectivity solution as well as your internal and perimeter networks so you can expose, prioritize, remediate, and confirm security weaknesses before threat actors can exploit them. Progent can assist you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal network so you can evaluate your current security profile. Progent can also assist you to strengthen your existing network security and can help you to design and implement a unified cybersecurity strategy that streamlines management and provides optimum protection for on-premises, multi-cloud, remote, and perimeter IT resources. To find out more details about Progent's vulnerability assessment solutions powered by on NodeZero's pentest products, visit Consulting Services for NodeZero's PEN Test Platform.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about critical areas to concentrate on for securing a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Albany, New York business, call 1-800-993-9400 or visit Contact Progent.