Enlarging your telecommuter workforce may have a significant impact on network architecture, security, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your São José dos Campos organization to pick the right tools and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent offers support services ranging from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can assist São José dos Campos, São Paulo organizations to with any facet of building a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

VoIP Solutions for Teleworkers
Extending the business PBX environment to include remote users is vital to maintaining a productive at-home workforce. A variety of cloud-based digital PBX products are used by SMBs to server remote users. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to design or tune a telecommuter VoIP environment that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses optimize their existing Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these VoIP solutions and provide online integration and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your São José dos Campos, São Paulo business, call 1-800-993-9400 or refer to Contact Progent.