Expanding your at-home workforce may have a major impact on network infrastructure, security, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your San Mateo organization to pick the right technologies and follow best practices in building and maintaining a secure virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help San Mateo, California companies to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for At-Home Workers
Extending the business PBX system to include remote users is critical to supporting a productive at-home workforce. A broad range of cloud-based digital PBX products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice environment that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses tune their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed across the network. CUCM supports additional combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other early VoIP products, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your San Mateo, California business, call 1-800-993-9400 or refer to Contact Progent.