Expanding your at-home workforce may have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your San Mateo company to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help San Mateo, California businesses to succeed with any facet of building a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed for a remote work environment can be especially challenging if you have to manage a combination of worker-owned equipment like desktop computers and laptops, routers, and wireless appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's background providing remote help for both outdated as well as modern IT products in virtual office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for implement necessary updates. Services available from Progent to assist you to implement a high-functioning telecommuting ecosystem include:

  • VPN technology makes it possible to establish a safe tunnel for authorized at-home employees to access IT resources situated at your company datacenter or in a public cloud. Progent can assist you to deploy and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a data center PC's desktop. This technology provides IT managers more control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent offers top-tier online support for deploying home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are commonly used by telecommuters to access their Internet router for work. This can create throughput as well as security problems. Progent can help businesses to resolve these issues by providing expertise like Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless AP setup help.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the company network. Mission-critical processes might require backup Internet connections in the event the primary connection breaks. Progent can provide guidance for identifying ISPs, choosing sensible service bundles, and integrating redundant Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your San Mateo, California business, call 1-800-993-9400 or go to Contact Progent.