Expanding your at-home workforce may have a major impact on network architecture, security, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Salt Lake City organization to select the right technologies and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from on demand guidance for getting you over challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Salt Lake City, Utah companies to with any aspect of building a high-functioning remote work environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Extending the corporate phone environment to include teleworkers is critical to supporting a productive work-at-home solution. A broad range of cloud-centric IP voice platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can assist organizations of all sizes to design or tune a telecommuter VoIP service that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses tune their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager manages additional combined media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help you to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and provide online configuration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Salt Lake City, Utah organization, phone 1-800-993-9400 or go to Contact Progent.