Enlarging your remote workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Sacramento organization to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from on demand guidance for helping you over challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can help Sacramento, California businesses to succeed with any facet of creating a high-performing remote work ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Configuring the network infrastructure required for an at-home work environment can be particularly challenging if you must accommodate a mix of personal hardware like PCs and laptops, routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background delivering remote support for both outdated and modern technologies in virtual office solutions allows you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for making necessary updates. Support services offered by Progent to assist your company to implement a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated at-home workers to use IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can assist your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your telecommuters to set up Cisco's popular AnyConnect client software to provide secure VPN tunneling for a wide selection of endpoint devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a remote computer's desktop. This technology provides IT managers substantial control over the digital ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent can provide top-tier online consulting for deploying routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create performance and cybersecurity problems. Progent can assist you to mitigate these problems by delivering services like Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless AP setup assistance.
  • Internet access methods affect the performance and availability of connections between at-home workers and the corporate data center. Line-of-business processes might require backup Internet access in case the primary connection fails. Progent can provide expertise for identifying Internet service providers, choosing sensible bandwidth and data volume offerings, and configuring fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Sacramento, California organization, phone 1-800-993-9400 or go to Contact Progent.