Expanding your remote workforce may have a significant effect on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Riverside company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services that go from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Riverside, California organizations to succeed with any aspect of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure required to support an at-home workforce can be particularly complicated if you have to manage a mix of worker-owned equipment such as PCs and notebooks, routers, and Wi-Fi APs from an assortment of vendors and with a mix of OS software and firmware levels. Progent's experience delivering online support for both outdated as well as modern technologies in virtual office solutions allows you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to establish a secure connection for authenticated remote workers to use IT assets situated at your corporate data center or in a public cloud. Progent can assist you to deploy and manage VPN connections between your teleworkers and your key network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect client software to provide secure VPN connections for a broad range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and interact with a remote computer's desktop. This technology provides IT managers substantial control over the digital environment of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN connections, local wireless connectivity, and firewall services. Progent can provide top-tier online support for configuring home routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are commonly utilized by at-home employees to access their router for work. This can create performance as well as cybersecurity issues. Progent can help businesses to mitigate these problems by delivering services like Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti wireless AP setup assistance.
  • Internet connectivity solutions affect the performance and availability of connections between telecommuters and the company network. Vital processes might demand backup Internet connections in case the normal connection breaks. Progent offers guidance for selecting Internet service providers, picking sensible service packages, and integrating high-availability Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Riverside, California company, phone 1-800-993-9400 or go to Contact Progent.