Expanding your remote workforce can have a significant impact on IT infrastructure, security, and corporate culture. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Rio de Janeiro company to pick the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Rio de Janeiro, Rio de Janeiro companies to with any aspect of building a high-performing remote work environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from leading vendors support virtual meetings, video and voice conferencing, chat, and screen sharing for both local users and telecommuters. Many companies utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to optimize your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Rio de Janeiro, Rio de Janeiro business, phone 1-800-993-9400 or refer to Contact Progent.

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