Enlarging your remote workforce may have a significant impact on IT architecture, security, and corporate workflows. Progent has 20 years of background helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Reston company to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and returns top value. Progent can provide support services that go from as-needed expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Reston, Virginia organizations to succeed with any facet of building a high-performing remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A broad range of video conferencing platforms from leading technology companies enable virtual discussions, video conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many organizations use a mix of products to accommodate their different partners and customers. Progent can assist your organization to manage your current voice/video conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications platform that supports presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as video calling, persistent chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist you to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Reston, Virginia business, call 1-800-993-9400 or refer to Contact Progent.

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