Expanding your telecommuter workforce may have a major effect on IT architecture, cybersecurity, and corporate culture. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Phoenix organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services ranging from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Phoenix, Arizona organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security and compliance, backup/restore solutions, and streamlined management.

Video Conferencing for Teleworkers
A broad range of video conferencing products from major vendors enable online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many organizations utilize multiple conferencing products to meet the needs of their various partners and clients. Progent can help your organization to maintain your current conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Phoenix, Arizona organization, call 1-800-993-9400 or refer to Contact Progent.

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