Enlarging your at-home workforce can have a major effect on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Perth organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers support services that go from on demand expertise for getting you over challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Perth, Western Australia companies to with any facet of creating a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to manage your current voice/video conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help you to deploy and manage Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help your business to optimize your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Perth, Western Australia organization, call 1-800-993-9400 or go to Contact Progent.

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