Enlarging your telecommuter workforce may have a significant effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can help your New Orleans company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide services that go from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist New Orleans, Louisiana organizations to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

IP Voice Solutions for Telecommuters
Extending the business phone system to include remote users is vital to supporting a productive at-home workforce. A variety of cloud-based digital PBX platforms are popular with SMBs to server remote users. Many enterprises depend on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of all sizes to design or maintain a telecommuter IP voice service that delivers the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations tune their current Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports additional mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, visit CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and provide online integration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your New Orleans, Louisiana organization, phone 1-800-993-9400 or refer to Contact Progent.