Expanding your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Milwaukee company to select the right tools and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent can provide support services that go from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Milwaukee, Wisconsin companies to with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure required to support an at-home work environment can be particularly complex if you must manage a mix of worker-owned hardware such as PCs and notebooks, routers, and Wi-Fi appliances from various vendors and with a mix of operating systems and firmware levels. Progent's experience providing remote help for both legacy and current technologies in virtual office venues allows you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for implement necessary updates. Services offered by Progent to help you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a safe connection for authorized at-home workers to use IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a remote computer's desktop. This provides IT managers more control over the computing environment of at-home employees and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier online support for deploying home routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting families and guests, are frequently used by at-home employees to access their router for work. This can create throughput and security problems. Progent can help you to mitigate these problems by delivering expertise that include Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet connectivity solutions affect the performance and availability of connections between telecommuters and the company network. Business-critical processes might demand backup Internet connections in case the primary connection breaks. Progent can provide expertise for picking service providers, picking sensible bandwidth and data volume packages, and setting up fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Milwaukee, Wisconsin business, phone 1-800-993-9400 or visit Contact Progent.