Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Midtown Manhattan organization to select the appropriate tools and follow best practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and returns top value. Progent can provide services ranging from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Midtown Manhattan, New York businesses to with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

IP Voice Solutions for an At-Home Workforce
Extending the business PBX environment to include remote users is vital to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are popular with small and mid-size businesses to server remote users. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help organizations of any size to plan or maintain a remote VoIP environment that delivers the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses optimize their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist you to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and provide online integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Midtown Manhattan, New York company, phone 1-800-993-9400 or go to Contact Progent.