Enlarging your telecommuter workforce can have a major impact on IT architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Melbourne organization to select the right technologies and follow best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from on demand expertise for getting you over challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Melbourne, Victoria businesses to with any facet of creating a high-performing remote work environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

IP Voice Solutions for Teleworkers
Extending the business PBX environment to include teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or older products for IP voice solutions. Progent can assist businesses of all sizes to design or maintain a remote VoIP environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses tune their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. CUCM manages other mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these VoIP solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Melbourne, Victoria business, phone 1-800-993-9400 or go to Contact Progent.